Lydia brings over ten years of customer service experience and holds a Bachelor of Arts in Hospitality Business Management. She is known for her friendly demeanor and is always ready to assist both clients and colleagues. Lydia prioritizes empathy, honesty, and inclusivity in her interactions.

 

She is familiar with the psychological assessment services we offer and strives to streamline the process for clients while providing accurate information to families seeking support.

 

Lydia is responsible for facilitating client referrals and coordinating assessment schedules. She ensures that clients receive clear information throughout the scheduling process. Proficient in both English and Chinese (Cantonese and Mandarin), Lydia can communicate with a diverse client base and addresses their individual needs.